Tenants

We are reliable and reputable property letting agents based in Leicestershire

Property Information for Tenants

We let and manage furnished and unfurnished flats and houses throughout Loughborough and surrounding areas.

Remember to check our website regularly as we are always adding new properties to our listings.

Please note that for your safety and peace of mind

  • All of our managed properties are ‘Gas safe’ certificated and inspected for electrical safety, and furniture fire safety.
  • Security deposits (bonds) are held by the Deposit Protection Service.
  • We are members of the Deposit Protection Service which provides tenants with an independent route to dispute resolution.

Guide for Tenants

Finding a property

The first step is to contact us to provide brief details about yourself and about the accommodation you require. You can do this by phone or e-mail. We then search our database for suitable properties for you to view. If your needs are not urgent, we log your details and can contact you as suitable properties become available. It is wise to start looking about a month before you wish to move.

We are able to assist housing benefit claimants on certain properties.

Our tenancies are granted for a minimum term of 6 months.

Viewings

Viewings will be arranged at times to suit you and you will invariably be accompanied by a member of staff, who can give advice and answer any questions you may have.

Reserving the property

Once you have decided on a property, you will need to reserve it by paying a holding fee (normally £250) & the application fee and upon receipt of the payment we will  forward by email the application forms for completion. Once completed the form should be returned to our office , preferably by email, together with copies of all the necessary documents to support your application.  The application fee covers referencing costs, Right to Rent checks , preparing the tenancy agreement etc and is non refundable. Please be assured that it is not our policy to process more than one application for a property at any one time. The tenancy of the property is subject to satisfactory references and is subject to contract.

References

You will be given an application form that asks for satisfactory references to be given. The tenancy cannot proceed without these references. These will be from your employer, previous landlords and your bank. We will also require a personal reference, and occasionally a guarantor. A full credit check will be undertaken. We use the services of an independent referencing company Homelet, to obtain and evaluate these  references.

AST Lettings Ltd is registered with the data protection agency and information obtained is held within the guidelines of the Data Protection Act 1998.

Rents

Rents are most commonly quoted on a calendar month basis and payable 1 month in advance. In most cases, the tenant is also responsible for Council Tax, Water Rates, Gas, Electricity, TV licence and Telephone costs, unless a specific agreement is made to the contrary. All rents are payable by bank standing order to our company bank account.

Deposit

A security deposit equivalent to one month’s rental + £100 must be paid, and will be held by the Deposit Protection Service, throughout the tenancy term. Where we are not the managing agents, the landlord is responsible to pass on the tenancy deposit to a custodial or insurance based deposit protection scheme.  The deposit (or bond) is held to cover damage, breakages, and any other liabilities under the terms of your tenancy agreement. Please note that under no circumstances can the deposit be used by the tenant to cover rent. Cost effective insurance can be taken out to protect your security deposit – ask for details.

Application Fees

An application fee is payable prior to the referencing process which covers all application fees and costs associated with the setting up of the tenancy agreement. Full details of our fees are set out in the Our Fees link on the About Us page of our website

Please note tenant application fees are payable for referencing , credit checking and preparing the tenancy agreement. These fees will be charged in addition to the Rent and Deposit that will be payable before the tenancy starts.  Please also note that the referencing fees are charged per individual and should a Guarantor be required, this would attract an additional referencing fee.

Specialist Tenant Insurance

Various tenant insurance products are available. For full details of these products and service along with advice on how to get a quote, please contact us for a free leaflet.